Why Choose Marley Drug
For over 20 years, Marley Drug has been a trusted local pharmacy serving the Winston-Salem community. In 2021, we transformed this mom-and-pop shop into a national online platform.
What Prompted the Change? We wanted to Make a Difference
We’ve consistently seen our customers in distress because they couldn’t afford their medications, even with insurance, even for generic drugs. In many cases we were able to find an affordable option at the cash price.
Why is that? Insurance should improve medication access, not obstruct it.
This system is deeply flawed, and we want to help everyone in the country, not just in our neighborhood, access their medication. We're not just about lower costs; we're about empowering you to make informed decisions.
Pharmacy Woes: A Look at the Current Model
The current pharmacy model presents significant challenges for both customers and pharmacies themselves. Here are some of the most pressing issues:
- High Medication Costs
- Insurance Roadblocks (e.g. prior authorization)
- Pharmacy Closures: The number of community pharmacies is declining, limiting access to essential healthcare services.
- Patient Education Gaps: Many patients lack a thorough understanding of their medications, including why they are taking them and potential side effects.
- Lack of Price Transparency: Out-of-pocket costs for medications can vary significantly and are often difficult to predict.
- Constant Plan Changes: Insurance plans frequently change, forcing patients to switch medications unnecessarily (known as non-medical switching).
- Long Wait Times. Hard to talk to a person.
- Declining Customer Service
At Marley Drug, we are constantly working to address these challenges and provide a better experience for our customers. We focus on customer needs in every business decision we make.
How Marley Drug is Different
We Hired More Poeple
We have more pharmacists and technicians on the floor on each day than other pharmacies. This allows to:
- Provide Prompt Service: Minimize wait times and assist customers quickly.
- Offer Better Customer Care: Dedicate the time needed to understand each customer's needs and concerns.
This commitment to customer service excellence was recognized in 2023 when Marley Drug was awarded "2023 Excellence In Customer Service Award".
Each person I've spoken to at Marly Drug was very kind, considerate and helpful in answering all questions I had. They processed my order quickly and I have a wonderful option of ordering a 6 month supply of my medication. They provide excellent service!!!
- Eugene W.
We Created a Positive Work Environment
Our people are the heart of Marley Drug. They are the voice on the phone, the expert behind every prescription, and the advocate who will contact your doctor on your behalf. A positive work environment leads to exceptional customer care. When our team members feel valued and supported, they can focus on providing the genuine care that you deserve.
In 2024 Marley Drug was recognized as one of the Best Places to Work.
My physician recommended Marley Drug as a wonderful company. I called and placed an order with Terri who was most accommodating and knowledgeable. She explained everything and how to order by the month or year. She was very patient, kind and helpful. I would highly recommend this company and their prices are great.
- Eleanor B.
Talk to a Real Person
Tired of navigating automated menus and waiting on hold online? At Marley Drug, getting help is simple. Call us directly at 800-810-7790 to speak with one of our in-house representatives or pharmacists. It's the fastest way to connect with a real person.
Of course, we're also available via email at info@marleydrug.com for your convenience. No matter how you choose to reach us, we're here to listen and provide the support you deserve.
As soon as my doctor submitted the prescription, I was contacted by Terri, who explained the process and set up delivery to my home. It could not have been easier!
- Amy W.
Simple & Transparent Pricing
- Simple Pricing Model: We price our medications based on the cost we pay our U.S. wholesalers.
- Upfront Price: You can easily search for medications and see the price immediately.
- No Hidden Fees: There are no hidden fees or surprise costs.
6-month and 12-month Supplies
For those taking chronic medications with stable dosages, consider our convenient 6-month and 12-month supply options which is unique to Marley Drug. Our Wholesale Price List includes over 150 generic medications that cost $70 for a year supply.
I was about to cancel my prescription because my monthly cost with insurance was almost $150! Now I can get a 6-month supply for only $37. Thanks Dee for calling and letting me know about my options.
- Mark T.
We Have Products Other Pharmacies Don't
We have exclusive agreements with manufacturers, allowing us to offer select products you won't find elsewhere.
- ZYPITAMAG (pitavastatin) tablets: $34.50/month
90% less than other pharmacies. - BRENZAVVY (bexagliflozin): $59.95/month
90% less than JARAIANCE or FARXIGA.
See our list of branded medication solutions.
Free & Fast Home Delivery
All orders within the United States include free shipping via USPS (Priority Mail). You can expect to receive your medications within 3-5 business days.
Enjoy Our Educational Content
Informed patients are empowered patients. That's why we've created educational resources to help you better understand your health and medications.
- Explore Our Blog: Discover insightful articles on a wide range of health topics, including information on various conditions, medications, and how to take them safely and effectively.
- Subscribe to Our Newsletter: Receive valuable health tips and medication information delivered straight to your inbox.
- Watch Our Ask Marley Drug YouTube Channel: Our pharmacists share their knowledge on a variety of medications and health concerns.
Still have questions? Give us a call at 800-810-7790. Our pharmacists are always happy to assist you.
My physician recommended Marley Drug as a wonderful company. I called and placed an order with Terri who was most accommodating and knowledgeable. She explained everything and how to order by the month or year. She was very patient, kind and helpful. I would highly recommend this company and their prices are great.
- Eleanor B.
We Can Contact Your Doctor for You
Whether you need a prescription transfer or a new prescription, we assist you in contacting your healthcare provider on behalf of you. This added care can help avoid unnecessary trips to the doctors office saving your time and money.
Marley Drug you get Great Prices and Exceptional Customer Service, Always!
Thank you for your time and please don't hesitate to reach out should you have any questions about our services. We hope to serve you as your pharmacy of choice for years to come.